Privacy Policy

At Kabayan Value Mart, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Privacy Act 2020 of New Zealand. By accessing and using our website, you agree to the terms of this policy.

1. Information We Collect

We collect personal information that you provide directly to us and data collected automatically through our website and services. This includes:

Your name, email address, postal address, and phone number.
Payment details (processed securely through third-party providers).
Order history and preferences.
IP address, browser type, device information, and browsing behavior on our website.
Communications you send to us, such as emails or messages.

2. How We Collect Your Information

We collect information through various methods including:

Account creation and checkout process.
Subscription to newsletters or marketing communications.
Cookies and tracking technologies.
Direct customer service interactions.

3. Use of Your Information

Kabayan Value Mart uses your personal information for the following purposes:

To process and fulfill orders, including delivery and payment verification.
To communicate with you about your account, orders, and promotions.
To provide customer support and respond to inquiries.
To improve our services, website functionality, and user experience.
To prevent fraudulent activities and ensure the security of our services.
To comply with legal obligations.

4. Sharing Your Information

We do not sell your personal data. However, we may share your information with trusted third parties to help us operate our business and provide services to you. These include:

Payment processing providers (e.g., Stripe, PayPal).
Courier and logistics partners (e.g., NZ Post, CourierPost).
IT and customer support service providers.
Legal and regulatory authorities, where required by law.

5. Cookies and Tracking Technologies

Our website uses cookies to collect data for analytics and to enhance your experience. Cookies help us:

Remember your preferences.
Understand website traffic patterns.
Personalise content and promotions.

You can control cookie settings through your browser. Disabling cookies may limit certain website features.

6. Data Storage and Security

We take all reasonable precautions to protect your personal information. Our website uses SSL encryption, and data is stored securely using industry best practices. Access to personal information is restricted to authorised staff only.

7. Access and Correction of Personal Information

You have the right to access and request correction of your personal data. If you believe any information we hold about you is incorrect, please contact us using the details below.

8. Marketing Communications

You can opt out of receiving marketing emails from us at any time by:

Clicking the “unsubscribe” link in our emails.
Contacting our customer service team.

Opting out will not affect transactional communications relating to your orders.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such sites. Please read their policies before providing your data.

10. Children’s Privacy

Kabayan Value Mart does not knowingly collect information from individuals under the age of 18. If we become aware that a child has provided personal information without parental consent, we will delete such data.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions or concerns about our Privacy Policy or how your data is handled, please contact us at:

Kabayan Value Mart
51 Wickham Street, Bromley, Christchurch 8062, New Zealand
Email: contact@kabayanvaluemart.co.nz
Phone: +64220892799

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