Terms and Conditions
Welcome to Kabayan Value Mart! These Terms and Conditions govern your use of our website and the purchase of products through our online store. By accessing our website or placing an order, you agree to be bound by these terms.
1. About Us
Kabayan Value Mart is an e-commerce retailer based in New Zealand, committed to delivering quality grocery, household, and specialty Filipino products across the country. Our registered business address is 51 Wickham Street, Bromley, Christchurch 8062, New Zealand.
2. Use of Website
By accessing or using our website, you confirm that you are at least 18 years old or have the consent of a parent or legal guardian. You agree not to use our website for any unlawful or prohibited activities. You must not misuse our site by introducing viruses, attempting unauthorized access, or interfering with any part of the site or network.
3. Account Registration
To place an order, you may need to register an account. You are responsible for maintaining the confidentiality of your login information and for any activity under your account. Kabayan Value Mart will not be liable for any loss or damage resulting from your failure to secure your account credentials.
4. Product Information and Pricing
We make every effort to display accurate product descriptions, prices, and images. However, Kabayan Value Mart does not guarantee that product information is error-free. Prices and availability are subject to change without notice. All prices are in New Zealand Dollars (NZD) and include Goods and Services Tax (GST), unless otherwise stated.
5. Orders
Orders placed on our website are considered offers to purchase and are subject to our acceptance. Once you place an order, you will receive an email confirmation. This does not signify acceptance of your order; we reserve the right to cancel or refuse any order for any reason.
6. Payment
We accept various forms of payment including credit/debit cards, bank transfer, and online payment platforms like POLi and PayPal. Payment must be made in full at the time of placing the order. Orders will not be shipped until payment is confirmed.
7. Delivery
Delivery times may vary depending on your location. While we aim to dispatch orders promptly, we do not guarantee exact delivery times. More details can be found in our Delivery Policy. We are not liable for delays caused by third-party couriers.
8. Returns and Refunds
Please review our Refund Policy for comprehensive details. Products must be returned in original condition within a specific timeframe to qualify for a refund. Items such as perishables and health-related products may not be eligible for returns due to hygiene and safety concerns.
9. Cancellation Policy
You may cancel your order within 12 hours of placing it, provided the order has not yet been shipped. To cancel, please contact our support team at sales@kabayanvaluemart.co.nz / +64220892799.
10. Promotions and Discount Codes
Occasionally, we may offer promotions and discount codes. These are subject to specific terms and expiration dates. We reserve the right to withdraw any promotional offers at any time.
11. Intellectual Property
All content on the Kabayan Value Mart website, including images, text, logos, and graphics, is the property of Kabayan Value Mart or its suppliers and is protected by New Zealand copyright laws. Unauthorized use of any content is strictly prohibited.
12. Limitation of Liability
Kabayan Value Mart is not liable for any direct, indirect, incidental, or consequential damages that result from the use of or inability to use our website or products. We make no warranties, express or implied, about the completeness, accuracy, or reliability of the information provided.
13. Third-Party Links
Our website may contain links to third-party websites for your convenience. Kabayan Value Mart does not endorse or take responsibility for the content, privacy policies, or practices of third-party websites.
14. Privacy
Your privacy is important to us. Please refer to our Privacy Policy to understand how we collect, use, and safeguard your personal information in accordance with the New Zealand Privacy Act 2020.
15. Changes to Terms and Conditions
Kabayan Value Mart reserves the right to modify these Terms and Conditions at any time. Changes will take effect immediately upon posting to the website. Continued use of the site constitutes acceptance of the revised terms.
16. Governing Law
These Terms and Conditions are governed by the laws of New Zealand. Any disputes arising out of or related to the use of our website or products shall be resolved under New Zealand jurisdiction.
17. Contact Us
For any queries regarding these Terms and Conditions, you can contact us at:
Kabayan Value Mart
51 Wickham Street, Bromley, Christchurch 8062, New Zealand
Email: contact@kabayanvaluemart.co.nz
Phone: +64220892799
Copyright ©2025 Kabayan Value Mart.. All Rights Reserved